On this page, we've gathered all our guides and resources in one place. Here, you'll find user manuals for all our products, assembly videos, and comparison pages to help you choose the right product for your family. You can also learn more about our flexible subscription plan and seamless process for exchanges and returns.
Guides & Resources
1. Find the Right Product
Can I travel abroad with the product I rent from Parently?
Can I travel abroad with the product I rent from Parently?
Yes, there is absolutely no problem. However, we ask you to use the recommended suitcases, as handling at airports can sometimes be quite heavy-handed.
How does Parently ensure the quality of its rental products?
How does Parently ensure the quality of its rental products?
All Parently products are thoroughly cleaned and follow the latest safety standards. This ensures they are safe and hygienic for your child.
What types of products are available as "Pre-Loved"?
What types of products are available as "Pre-Loved"?
We offer a wide range of "Pre-Loved" products, including strollers, car seats, bikes and other baby gear, all of which have been refurbished to meet our quality standards.
2. Assemble Your Product
How can I find the right manual for my product?
How can I find the right manual for my product?
You can browse through our categorized list of products on the manuals page. If you need further assistance or cannot find a specific manual, please email us at hej@parently.se.
Do the products come with a warranty?
Do the products come with a warranty?
Yes, all products come with a warranty provided by the manufacturer. We ensure that all products we offer meet our high standards and our customers' expectations.
What are the different types of car seats, and how do I know which one to use?
What are the different types of car seats, and how do I know which one to use?
There are three main types of car seats: rear-facing, forward-facing, and booster seats. Each type is designed for different age groups and sizes. Refer to our installation guide to determine the best option for your child.
3. Swap and Return Products
Product Swap
Can I return the product to the warehouse and pick up the new one?
Can I return the product to the warehouse and pick up the new one?
Yes, you are welcome to visit the warehouse to return your current product and pick up the new one.
Does an exchange affect the rental period?
Does an exchange affect the rental period?
Usually, your rental period is not affected. However, if there are less than 3 months of your rental period remaining, you must rent the new product for at least another 3 months.
Subscription
How do I manage my subscription details?
How do I manage my subscription details?
You can manage your subscription details, including extensions or changes, here: https://login.parently.se/en/auth/login. You can adjust the duration of your rental period there or end your subscription.
Can I extend my current subscription?
Can I extend my current subscription?
If your product has not been returned by the subscription end date, your subscription will automatically be extended by 1 month at a time at no additional cost. This allows you to keep the product as long as you need it.